Published: 14:45, June 23, 2024
Computer glitch disrupts real-time HK airport flight updates
By Wang Zhan

Travelers check out the flight schedule at the Hong Kong International Airport on Oct 18, 2023. (GARY CHIU / CHINA DAILY)

HONG KONG – A computer glitch disrupted the dissemination and display of real-time flight information at the Hong Kong International Airport on Sunday.

Due to the glitch, real-time flight updates could not be displayed on the terminal’s display screens, the airport website and MyHKG mobile app, according to the Airport Authority Hong Kong.

It said overall operations at the airport were normal and that the Airport Emergency Centre has been activated while contingency measures were implemented for affected services and procedures.

Steven Yiu, AAHK executive director for airport operations, said a software glitch caused the problem and that they were trying to fix it as soon as possible, local media reported.

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AAHK apologized for any inconvenience caused by the incident and advised passengers to allow sufficient time to check-in at the airport and enquire with the airlines for their latest flight status.